Keep enquiries together
Use Chats to follow supported customer messages, website enquiries and call activity. Keep contacts, opportunities and tasks organised around the work that needs attention.
Copper Lane · Client app
Customer conversations, appointments and everyday work, together in your own private workspace.
Copper Lane is the client application provided by Sean Inglis, trading as Copper Lane. Agency OS, the client web portal and the mobile app connect to the same business workspace. Access is for existing, authorised client accounts.
Use Chats to follow supported customer messages, website enquiries and call activity. Keep contacts, opportunities and tasks organised around the work that needs attention.
See appointments and connect a Google calendar for bookings and busy time. Set your own booking hours, notice and buffers. Automatic call booking is available when enabled for your account and its calendar connection is ready.
View the website reports Copper Lane has connected to your account. Google Analytics and Search Console reporting helps show visits, enquiries and search performance.
Connections you control
Available features depend on your business account, permissions and provider setup. Signing in with Google does not connect other Google services.
An account administrator can choose a writable calendar. Copper Lane reads busy times and synchronises its appointments with that calendar. Booking checks use availability without exposing private event details to visitors.
Copper Lane administrators connect reporting and map authorised properties to the correct client workspace. These connections read reports; they do not change your Google reporting settings.
Where provider access is available, connect a business location to view its reviews and manage replies. Review posting and public website displays require their own account settings.
Help from Copper Lane
For account access, a connection problem or a privacy request, contact Copper Lane. Tell us which feature needs help and the message shown. Please never send passwords, access tokens or security codes.
Privacy choices
Essential features always work. Analytics helps improve the site; marketing measurement connects visits to Meta ads.Read the privacy policy.