Privacy policy.

Last updated: 19 May 2026.

Copper Lane (“we”, “us”) is a web design and SEO studio based at 3a St Benedicts Close, Ampleforth, North Yorkshire, YO62 4DS. This page explains what data we collect, why, how long we keep it, and the rights you have under UK GDPR.

What we collect when you contact us

When you submit one of the forms on this site (The Brief, The Care Line, Quick Question), we collect the information you choose to send, typically your name, email address, company, budget range, and a description of the project or question.

Form submissions are processed by Web3Forms as our form-delivery provider and then emailed to hello@copperlane.co.uk. Web3Forms processes the submission to deliver it to us and applies basic spam filtering; they don’t sell or share the data with third parties. Submissions stay in our email indefinitely unless you ask us to delete them.

Cookies and analytics

This site uses Google Analytics 4 to measure how visitors find and use the site. GA4 sets the following cookies on your device when you visit:

• _ga, used to identify a returning visitor. Expires after 2 years.
• _ga_<measurement-id>, used to maintain session state. Expires after 2 years.

Analytics measurement runs when a page loads. We have enabled IP anonymisation in GA4, which truncates your IP address before it’s stored, and we keep ad personalisation signals switched off. If you would prefer not to be measured, you can block these cookies in your browser settings, install a content-blocker extension, or use private browsing mode.

Meta Pixel (Facebook and Instagram)

We use the Meta Pixel to measure the performance of any advertising we run on Facebook and Instagram, and to show relevant follow-up ads to people who have already visited the site. The pixel loads when you visit the site and may set the following cookies on your device:

• _fbp, a first-party browser ID used to attribute ad activity. Expires after 3 months.
• _fbc, set only if you arrived from a Meta ad click. Expires after 3 months.

The pixel sends a PageView event to Meta when a page loads.

If you would prefer not to be tracked by Meta on this site, you can block these cookies in your browser settings, install a content-blocker extension, or use private browsing mode. You can also opt out of Meta’s ad personalisation in your Facebook account settings.

What we don’t do

• We don’t sell, rent, or share any personal data with third parties for marketing.
• We don’t run advertising on the site itself.
• We don’t add visitors to any mailing list without explicit opt-in.

Your rights under UK GDPR

You have the right to ask us what data we hold about you, to correct it, to ask us to delete it, and to complain to the Information Commissioner’s Office if you think we’ve handled your data unfairly. To exercise any of these rights, email hello@copperlane.co.uk and we will respond within one calendar month.

Legal basis

We process enquiry data on the basis of your consent (you sent us the message voluntarily) and our legitimate interest in responding to potential clients. We process analytics and advertising measurement data on the basis of our legitimate interest in understanding how the site is used and whether our advertising works.

Data controller

The data controller is Copper Lane, a trading name of Sean Inglis, 3a St Benedicts Close, Ampleforth, North Yorkshire, YO62 4DS. The ICO registration number will be added here once registration completes.

Contact

For any privacy question, email hello@copperlane.co.uk.